I love honest, compassionate friends that will tell me my metaphorical zipper is down. While initially awkward, embarrassing, and uncomfortable, those friends call them as they see them. Due to their frankness, they are the friends I may want to avoid, but in truth, they are the friends I sincerely need. These are the friends that will call me out on my childish, self-centered behavior.
If you have that kind of friend, give them the freedom to call a spade a spade when they sense you are going off the rail.
No friends like that? You need to ask why. If so, there is a deeper issue happening.
Now that you have given your friend the green light to call out your B.S., take a moment to gather your thoughts and reflect on your friend’s direct honesty. At first, it will sting, and you will want to be defensive. Pause, take a break and take time to reflect. Detach yourself from the frank observation and don’t take it personally. It is not you they have a problem with it is your behavior.
Hold a long look in the mirror and sincerely ask yourself if it is true. Most often it is. Recognize it, ask for forgiveness, right the wrong and do not do it again, do not dwell on it and move on. True friends will not lead you astray. Their motive is to help not hurt.
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Don’t Just Manage Lead!
In Don’t Just Manage—Lead! you’ll learn what it takes to become an effective leader, someone who will help guide and motivate others to achieve success. Art F. Coombs, the Utah based author and CEO, provides the most comprehensive and authoritative account of a true leader’s life and career. Loaded with heartfelt, real life experiences of what it takes to lead thousands of employees, Coombs presents his journey from business student to corporate CEO. With these real-world examples, he shows how true leaders can influence behavior, shape goals, and encourage the very best from others.Buy Now
Today, the world needs human connection more than ever. It needs people who strive for deeper relationships, not just surface recognition, who come at life with the enthusiasm, energy, and excitement that bind people together. These people have a powerful impact on all around them. Leadership guru Art Coombs combines fresh perspectives, profound experience, engaging information, and unforgettable stories into a simple formula that will result in rich connections as you live, laugh, learn, love, and lead those who mean the most to you. Begin today to live the authentic, abundant life you were meant to as you build and shape the connections that change everything.Buy Now
Art has also served as executive vice president of business development and strategic initiatives for First-Source; CEO and founder of Echopass Corporation (the world’s premier contact center hosting environment, which was acquired by Genesys for about $110 million); CEO of Sento Corporation; and managing director and VP of European business development for Sykes Enterprises.
Art is a widely-published author of methodologies for BPO/contact centers, outsourcing, customer service, and technical support, and has served in leadership positions at Hewlett-Packard, VLSI Research, and RasterOps.